In the manufacturing world, companies have been trying to catch up to Japanese companies in efficiency and cost-effectiveness through something called “Lean.” In a nutshell, lean manufacturing is focused on trying to minimize total system cost while simultaneously meeting customer demand and quality requirements.
What is your employee loyalty grade? How many “good employees” already work for you, that you have overlooked? If your company is doing well, are you giving those raises(even cost of living)yearly to those valuable employees?
When I mention the word ‘Ball’ a thought forms in your head. Is it a baseball, soccer ball, golf ball, etc… Then there are memories that shape your opinion about that ball. Are you recalling that old injury or the love of the game? The affect of using the word Six Sigma is similar to the Pavlov’s Dogs experiment. Once someone has had a negative experience with it, they will tune out anyone that preaches the advantages. For instance, to a front line employee it may be just another management fad that has to be mitigated to protect how things are really done. Six Sigma means something different to everybody.
Is your message/business one that is suited to radio? For example, if you are a material tubular lean consultant do you really think the average listener to the radio is going to be compelled to pick up the phone and call you?
Use tools that truly work. One of the most effective things you can do to create a buy-in is to let people actually participate in lean training. Allow the major players to come to a one day training session on Lean Methodology. This can often result in significant buy-in.
As a conclusion, installing lean manufacturing system into your company is not enough to make it run properly. It is just like installing computer hardware without software. You will need to set the right mindset in your employees as this right mindset will be the software part of lean manufacturing system. To do this could take times but it will definitely give you much return in the future.